Shipping policy

Last updated: October 28, 2026

Bella Liberte LLC, doing business as BellaLiberteX (“BellaLiberteX,” “we,” “us,” or “our”), is committed to providing reliable and discreet order fulfillment.

Where We Ship

We currently ship to addresses in the United States only.

Shipping Costs

Free standard shipping on orders of $49 or more.
A flat $6.99 shipping charge on orders under $49.

You pay one shipping charge per order, even if your items arrive in separate packages.

Order Processing

Orders are typically processed within 1–3 business days after payment is completed. Orders placed on weekends or holidays begin processing on the next business day. Processing may take longer during periods of high order volume.

Delivery Times

Our products ship from two kinds of locations, so delivery times depend on the item:

Items shipped from our US location: usually arrive within 3–7 business days after they ship.
Items shipped from our partner fulfillment centers: usually arrive within 2–3 weeks of your order. Items stocked in US warehouses often arrive sooner.

Delivery times are estimates and are not guaranteed.

Orders With Multiple Items

Items in the same order may ship from different locations. When that happens, they arrive in separate packages on different days, and you will receive tracking details for each shipment. There is no extra shipping charge for split shipments.

Discreet Packaging

Items shipped from our US location—including Executive Buzz, Presidential Seal, and the Executive Gift Set—ship in plain, discreet outer packaging with no product names or descriptions on the outside. Packaging for items shipped from partner fulfillment centers can vary by provider, so discreet packaging is not guaranteed for every partner-shipped item. If discreet packaging is essential, contact support@bellaliberte.com before ordering to confirm packaging for the specific item.

Tracking

When your order ships, you will receive an email with tracking details. Tracking information can take a few business days to update after a package ships. You can also check your order status on our Track Your Order page.

Shipping Address

Please make sure your shipping address is complete and accurate at checkout. If you notice an error, contact us right away at support@bellaliberte.com. Once an order has been processed or shipped, we may not be able to change the address, and we are not responsible for packages delivered to an incorrect address provided at checkout.

Shipping Delays

Delivery can occasionally be delayed by circumstances outside our control, including:

Carrier delays
Weather conditions
Holidays and high shipping volume
Supply or fulfillment delays
Incorrect shipping information

We will make reasonable efforts to help if your order is significantly delayed.

Lost, Stolen, or Missing Packages

If your tracking shows a package was delivered but you cannot find it, please first:

Check the delivery location and surrounding area
Ask household members or neighbors
Contact the shipping carrier

If the package still cannot be located, contact us at support@bellaliberte.com with your order number and tracking information so we can help.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery at support@bellaliberte.com with your order number and photos or video of the issue. These items are handled under our Return & Refund Policy.

Contact Us

Bella Liberte LLC / BellaLiberteX
Email: support@bellaliberte.com
Phone: +1 317-260-8339
Address: 347 N New River Dr E, Apt. 3005, Fort Lauderdale, FL 33301, United States